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Tenant Relations Retail Intern - Fall 2017

Tenant Relations Retail Intern - Fall 2017

Bedrock Management Services LLC
Job Location 

Opportunity Details

Who We Are

Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, leasing, financing, and managing commercial and residential space. Since its founding in 2011, Bedrock and its affiliates have invested more than $3.5 billion in developing more than 100 properties in downtown Detroit and Cleveland totaling more than 16 million square feet. Bedrock’s real estate portfolio consists of more than 330 office and retail tenants in Detroit’s technology-centric downtown. For more information, visit www.bedrockdetroit.com or engage with us on Twitter @BedrockDetroit and Facebook.

What You'll Do/Need

Bedrock Tenant Relations Team

Tenant Relations serves as the liaison between Bedrock and its 330+ retail and office tenants. They make sure each and every tenant has all of the tools they need to thrive in downtown Detroit by working with tenants through the leasing and move-in process. The team is available to tenants by assisting with events, promotions, networking opportunities security, signage, parking, and connecting them the Family of Companies network. Internally, the team acts as an in house concierge and provides support for various events and teams.


Job Summary

The Tenant Relations Retail Intern will assist in communication, coordination, and organization on all levels of the development and success of our tenants throughout the Bedrock portfolio.  

Essential Functions

  • Assist as a project coordinator for numerous tenant needs and assignments
  • Assist Retail Associate with executing onboarding/orientation process for all new tenants
  • Assist with organizing, planning, and executing tenant events start to finish
  • Be available to visit, support, work with tenants outside of normal business hours
  • Assist with maintaining and updating tenant list; including all details of location, hours, etc. for current and upcoming tenants
  • Act as a resource and liaison for tenants
  • Utilize creative vision in order to develop ideas for events 
  • Assist with marketing and promotion strategies to assigned tenant portfolio
  • Assist with organizing and maintaining tenant information
  • Assist with working directly with Property Management team and maintain constant communication on tenant requests and improvements
  • Assist with research on current and upcoming tenants
  • Meet with Leasing, Marketing, Communications and Property Managements teams on a frequent basis to act as advisor and voice for tenants
  • Assist with special events and Tenant Relations master calendar
  • Assist with coordinating vendor pop-ups in Bedrock buildings
  • Network to maintain strong relationships with tenants
  • Propose opportunities to tie threads


Job Qualifications

  • Minimum 2 years’ experience in a professional role
  • A vast degree of creativity and latitude expected
  • Ability to anticipate tasks, prioritize, multitask and work well under pressure
  • Strong organizational and communication skills
  • Ability to represent Bedrock in the most professional and reputable manner, which includes living up to our vision and mission and the Bedrock Core Values.
  • Ability to work above 40 hours per week

What You'll Get

Cultural Competencies

  • Modest & Secure
  • Independently Driven
  • Intelligently Collaborative
  • Never Satisfied
  • Relentless Commitment to Service


Salary and Benefits

  • Salary commensurate with experience and industry standards
  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards including trips, event tickets, cash prizes and more


Bedrock is an equal opportunity employer.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, and may be modified periodically.


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