Quicken Loans

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User Experience Intern - Summer 2018

User Experience Intern - Summer 2018

Quicken Loans Inc.
Job Location 

Opportunity Details

Who We Are

Why should you intern with us? You’ll do much more than make coffee and push paper. The idea is to learn about the industry and career you want. Interns at Quicken Loans Family of Companies gain priceless, hands-on experience across a smorgasbord of fields. Dynamic team members interact in a high-energy, super fast-paced environment to impact the business on a daily basis. 


We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last five years and we were ranked #10 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2017, remaining in the top-30 for the past 14 years. Plus, Quicken Loans ranked #4 for best internships in the country by Glassdoor.com.


If you want to have an incredible experience, make new friends, and be a part of something bigger than a run-of-the-mill job, join our team and start down an AMAZING career path!

What You'll Do/Need

As a User Experience Intern, you’ll gain real world professional experience while working on new processes and technologies that will improve day-to-day operations across the company for our team members and our clients. In this role, you’ll have the opportunity to put your skills to use and learn some new tricks along the way.




  • Conduct user experience research and provide analysis and actionable user experience recommendations and artifacts
  • Work with product designers to conduct user testing to ensure implemented designs meet user needs
  • Collaborate with project teams from conceptualization to implementation
  • Design flowcharts, wireframes and prototypes for rapid, iterative user interface definition and improvement
  • Help with organization and recruitment needed to conduct user tests
  • Participate in end user research and concept development including contextual inquiries, persona and scenario development and ideation sessions
  • Write, create and execute surveys, including site intercepts



  • Ability to create information architecture diagrams, wireframes, prototypes and screen flows
  • Understanding of web design principle
  • Excellent communication and presentation skills
  • Strong sense of urgency
  • Pursing a degree in Graphic Design, Human-Computer Interaction or a similar field


Learn and grow in a User Experience Internship in one of the following areas

  • Business Analysis
  • Software Development
  • Business Intelligence
  • Client Platforms
  • Mortgage Platforms
  • Information Security
  • Infrastructure Operations

What You'll Get

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.com Quicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.

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