Quicken Loans

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Instructional Design Intern- Summer 2018

Instructional Design Intern- Summer 2018

Quicken Loans Inc.
Job Location 

Opportunity Details

Who We Are

We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 


If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years and we were ranked #10 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

What You'll Do/Need

As an Instructional Design Intern, you’ll gain experience in the instructional design process for training and development materials. Throughout your internship, you’ll assist your team and the business by creating training and development programs that will engage team members from start to finish.



  • Create engaging training programs, materials and computer-based modules
  • Maintain/edit training materials, archives and technologies
  • Research innovative approaches for team member development
  • Collaborate and communicate with subject matter experts in visual, oral and written form
  • Contribute towards training related projects



  • Coursework in training and development or instructional design
  • Knowledge of the Microsoft Office suite
  • Experience with Adobe products (Photoshop and Captivate)
  • Strong verbal and written communication skills and time management skills
  • Facilitation or training experience
  • Knowledge of training theory


Learn and grow in an Instructional Design Internship in one of the following areas

  • Human Resources
  • Marketing
  • Mortgage Operations
  • Mortgage Services
  • Technology
  • Training

What You'll Get

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

Quicken Loans is an equal opportunity employer.

Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.com Quicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.

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