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Desktop/Technology Support Intern - Summer 2018

Desktop/Technology Support Intern - Summer 2018

Company 
Bedrock Management Services LLC
Job Location 
US-MI-Detroit

Opportunity Details

Who We Are

Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, leasing, financing, and managing commercial and residential space. Since its founding in 2011, Bedrock and its affiliates have invested more than $3.5 billion in developing more than 100 properties in downtown Detroit and Cleveland totaling more than 16 million square feet. Bedrock’s real estate portfolio consists of more than 330 office and retail tenants in Detroit’s technology-centric downtown. For more information, visit www.bedrockdetroit.com or engage with us on Twitter @BedrockDetroit and Facebook.

 

The Team

Setup, support troubleshoot, and repair of all things technology related. Information Technology makes sure computers, software, phones, tablets, printers, radios, conference rooms, and more work properly so everyone can perform their job at the highest level. If anyone has questions about anything electronic/technology-related, IT helps provide an answer or solution.

What You'll Do/Need

Responsibilities

  • Setup and move computer equipment 
  • Software installation
  • Setting up phone equipment (desk phones and smart phones)
  • Troubleshooting computer software and hardware problems
  • Diagnosing network issues
  • File and email support/administration and other tasks as needed
  • Replace broken technology
  • Deploy new hire setups
  • Track inventory
  • Update documentation
  • Shadow fellow team members

Requirements

  • Academic Major: Computer Science
  • Class Standing: Any
  • Must be able to start by May 1, 2018

Skills and Traits

  • Attention to detail
  • Knowledge of software applications such as Word, Excel, PowerPoint, and database management
  • Organized and has the ability to multi-task
  • Motivated and proactive
  • Enjoys fast-paced environments 

Cultural Competencies

  • Modest & Secure
  • Independently Driven
  • Intelligently Collaborative
  • Never Satisfied
  • Relentless Commitment to Service

What You'll Get

  • Opportunities to participate in professional development programs

 

Bedrock is an equal opportunity employer.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, and may be modified periodically.

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