Quicken Loans

  • User Experience Intern - Summer 2019

    Company
    Quicken Loans Inc.
    Job Location
    US-MI-Detroit
  • Who We Are

    From day one with the Quicken Loans Family of Companies, you’ll engage in meaningful work. Not only will you be a key part in reshaping the fintech industry, but you’ll also have opportunities to impact the communities in which we work and play.

     

    As part of a team, you will build connections, pitch ideas and take on challenging projects that will help you grow both personally and professionally.

     

    A few things you can expect from a Quicken Loans Family of Companies internship:

    • Gaining hands-on professional experience
    • Participating in intern-exclusive events
    • Volunteering in community service projects

    Are you ready to take on your next big challenge? If so, apply and see how you can join our family today!

    • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
    • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
    • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

    What You'll Do/Need

    As a User Experience Intern, you’ll work closely with team members from across the company as you research ways to improve the user experiences of internal software. In this role, you’ll make full use of your technical and communication skills while learning new tips and tricks along the way. 

     

    Responsibilities

    • Conduct user experience research and provide analysis and actionable user experience recommendations and artifacts
    • Work with product designers to conduct user testing to ensure implemented designs meet user needs
    • Collaborate with project teams from conceptualization to implementation
    • Design flowcharts, wireframes and prototypes for rapid, iterative user interface definition and improvement
    • Help with organization and recruitment needed to conduct user tests
    • Participate in end user research and concept development, including contextual inquiries, persona and scenario development, and ideation sessions
    • Write, create and execute surveys, including site intercepts

    Requirements

    • Ability to create information architecture diagrams, wireframes, prototypes and screen flows
    • Understanding of web design principles
    • Excellent communication and presentation skills
    • Currently pursuing a degree in graphic design, human-computer interaction or similar field

    What You'll Get

    Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

     

    Quicken Loans is an equal opportunity employer.

     

    Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

    ​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.

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